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Dispatcher Guy Butterfield was being trained July 4 when a shooting took place during the Fourth of July fireworks in Coeur d'Alene and his computer screens lit up with calls. (RALPH BARTHOLDT)

Dispatcher Guy Butterfield was being trained July 4 when a shooting took place during the Fourth of July fireworks in Coeur d'Alene and his computer screens lit up with calls. (RALPH BARTHOLDT)

January 12, 2020

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In the still of the night, Central Dispatch has your back
January 12, 2020 midnight

In the still of the night, Central Dispatch has your back

COEUR d’ALENE — On a dark night, the low building surrounded by a fence and sliding gate with a red, laser eye appears to be a top-secret government facility.