<p>In this June 4 photo, a Sam's Club customer, right, and store workers load previously ordered merchandise into a van at a pickup location at the Bentonville, Ark., store.</p>
August 19, 2015
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August 19, 2015 9 p.m.
The price of reinvention
No pain, no gain for stores chasing fickle shoppers
NEW YORK - Retailers' reinvention plans come with a price tag.