Monday, October 14, 2024
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<p>Customer Chung Yong-min does banking through a screen monitor connected to a video conference with bank employee Oh Ji-young, located in another office, at a Smart Banking Center in Seoul, South Korea on Jan. 11. In an age when checks can be deposited by smartphone and almost everyone retrieves cash from ATMs, the corner bank can seem a relic, with its paper deposit slips, marble countertops and human tellers behind glass partitions.</p>

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Banking on change
April 14, 2013 9 p.m.

Banking on change

Financial institutions rethink the branch, but will it work?