FAST FIVE Megan Ryan: Communication, compassion, connection
Meet Megan Ryan, a seasoned communications specialist with a rich background in nonprofit work, most notably with Hospice of North Idaho (HONI).
With expertise spanning community outreach, social media management, event coordination and branding, Megan has consistently demonstrated her dedication to advancing the mission of nonprofits. Her broad skill set, which includes customer service, marketing and community relations, reflects her commitment to enhancing organizational impact and promoting well-being in the community. Megan holds a Bachelor of Science in communication arts from Lewis-Clark State College and a Master of Arts in strategic communication from Washington State University’s Edward R. Murrow College of Communication. A resident of North Idaho for over 20 years, she currently lives in Hayden with her husband, Eric, and their two playful cats.
1) What is Hospice of North Idaho and what services does it provide?
Hospice of North Idaho, located in Coeur d’Alene, is our community’s nonprofit since 1981, providing end-of-life care and support to Kootenai, Shoshone, south Bonner and Benewah communities. HONI has the only patient unit in Idaho, the Schneidmiller House. Beyond providing exceptional care, HONI offers numerous ways for the community to engage with and support its nonprofit mission. People can get involved by volunteering, donating to our annual Hospice Wine Taste and Auction, shopping at our hospice thrift store or attending our educational and grief events and support groups at our community services building.
2) When did you decide to build your career at Hospice of North Idaho?
I joined Hospice of North Idaho over five years ago when a community outreach position became available. While I was familiar with hospice care through my mother’s work as a hospice social worker, it wasn’t something I had considered for my own career. However, I knew I wanted to continue working in the nonprofit sector and make a difference in my community. Over the past five years, I’ve witnessed firsthand the incredible care and profound impact HONI has on patients, their families and the broader community. This work has significantly shifted my perspective on what truly matters in life. Embracing the idea of "living fully" and understanding the comfort that end-of-life care provides has changed how I approach both my personal and professional life.
3) Why were you drawn to such a sensitive yet vital profession, and what do you enjoy most about it?
I’ve always been drawn to roles where communication is key in fostering understanding and connection. What I find most rewarding is being able to help people feel informed and supported during an emotional time in their lives. In my role, I’ve been able to combine my professional skills with my desire to make a meaningful impact. By raising awareness about the importance of end-of-life care and the services HONI provides, I feel that I am giving back to the community. Over the years, I’ve had the privilege of witnessing lasting memories between patients and their families, capturing powerful moments through photos and video and connecting with our community through their stories
4) What is something you’ve learned about the end-of-life care process that you often share with others?
I have learned so much from the amazing professionals in end-of-life care about palliative care, hospice, the dying process and what truly matters in the end. One of the most important lessons I’ve learned in my career is that grief is a deeply personal experience — it looks different for everyone, and there’s no "right" way to go through it. Healing is not a linear process; it comes in waves, and it’s perfectly OK to have both good days and bad days and it’s essential to be patient and kind with yourself during this time. It’s also valuable to lean on your community and support systems to help you through the healing process.
5) How do you unwind from work and recharge your batteries?
When I’m not working, I love listening to music, reading and spending time with my friends and family. I enjoy being immersed in the local community — whether by attending events or volunteering. Being involved in local nonprofits and organizations recharges me, especially knowing that my efforts are making a difference. It’s incredibly fulfilling to advocate for causes I care about, and it allows me to feel connected both personally and professionally.
