VACCINE: A positive experience

We were more than surprised to read Robin Jenkins’ experience at Kootenai Health when she went for her COVID-19 vaccination. We had a totally opposite experience.

From start to finish it was easy and efficient. The parking lot was marked telling us where to park, there was a friendly fellow who greeted us at the front door. Two nice gentlemen behind a big plexiglass partition checked our IDs and informed us where to go. Our own common sense told us not to get onto a crowded elevator, rather to wait for the next one.

The room was definitely set up for social distancing and everyone was wearing a mask. The tablets we were given to fill out our information were sanitized right before our eyes. We received our shots and were informed to take a seat at the end of the line of chairs that were spaced 6 feet apart, moving forward as the next seat became available.

When we got to the front a very pleasant lady made an appointment for us to get our second shot. We were beyond impressed with the efficiency and professionalism. Thank You Kootenai Health!

RICK and VICKI CURRIE

Coeur d’Alene