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KH: Follow their lead

| May 13, 2020 1:00 AM

While reading Monday’s headline story of Kootenai Health’s recovery plan in the Coeur d’Alene Press, two quotes came to mind. The first was, “Fail to plan, plan to fail” and the second was from the movie “Apollo 13,” “With all due respect sir, I believe this is going to be our finest hour.”

This article was a (concise) master class on business leadership during a crisis. I recommend every business owner go back and read this article one more time with their own business in mind and take some great cues from Jon Ness, his board and his team.

PATRICK McGAUGHEY, CPF, IOM

Coeur d’Alene