INTERNET: Bundle this

While reviewing my Spectrum internet bill I noticed that they have increased my monthly “bundled services” fee by $10. I tried (and failed) to contact customer services to query this.

While on hold the automatic message stated that they know that connections are a lifeline during the current situation. Seems like they also realize that it’s a perfect time for exploitation. Verizon, on the other hand, doubled my cellphone hotspot data allowance this month at no cost to me. I’m not a huge fan of Verizon either but it speaks volumes as to these companies’ mindsets during a crisis.

MIKE WILSON

Coeur d’Alene