Movers and Shakers February 28, 2013
Vercruyssens receive Provider of Choice Award
Home Care Pulse, the leading quality assurance firm for in-home care has awarded Jim and Kat Vercruyssen, owners of the Comfort Keepers of North Idaho office with one of the leading accolades of their 2013 Best of Care Awards - The Provider of Choice Award. Personal care agencies recognized as Provider of Choice are considered best-in-class for quality care.
This honor is awarded to in-home care agencies that attain high scores in client and caregiver satisfaction in several categories, including compassion, work ethic, communication and training. The client satisfaction scores of the Comfort Keepers North Idaho office rank in the top percentile nationally in one or more categories. These scores are based on monthly third-party phone interviews with the agency's clients, conducted by Home Care Pulse.
Comfort Keepers, a growing franchise offering in-home care and services for aging adults and others needing assistance, allows clients to live comfortably in their own homes and maintain their independence. Comfort Keepers provides in-home care assistance such as cooking nutritious meals, light housekeeping, running errands, medication reminders and assistance bathing. Kat Vercruyssen has owned the North Idaho Comfort Keepers franchise for 13 years.
"These are industry awards that only very few agencies receive. We congratulate Jim and Kat as agency owners as well as all of their staff on the care that they provide clients throughout the Idaho panhandle," said Sarosh Mistry, CEO of CK Franchising, Inc.
"I am honored to receive this award," Jim Vercruyssen said; "My staff and I take pride in the type of service we deliver to our clients. Truly it is a labor of love that all of us attempt to provide each and every day."
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