An error in the Idaho Department of Health and Welfare's Medicaid claims system has been allowing reimbursement for pull-up (protective) underwear, right, when by law only only diapers, liners and under-pads are covered for individuals 21 and older. Fixing this error has caused outcry from loved ones and caregivers of the adults who utilize the more discreet and convenient pull-ups, because now the pull-ups must be paid for out of pocket and the dignity of the clients is on …

February 17, 2018