'Best Of'
It’s that time of year again for the “Best Of!” This is North Idaho’s voter choice awards, and we have had the privilege of being voted North Idaho’s No. 1 Tree Service over eight times.
While we have felt very honored each year that we won, it has caused me annually to reflect on what we are doing well, including those areas that need improvement, and I am my own worst critic. What are we best at? Ethical and responsible tree work itself? Customer service? Industry knowledge? Value of services rendered? Safety practices? Team engagement? Volunteer work? The list of questions and reflection is extensive.
I will be honest, I have always shied away from the limelight. I do not like pedestals. I never consider myself or our team having ever reached a pinnacle of achievement. Instead, we have always preferred to keep our collective heads down, our nose to the grindstone and our eyes on our individual tasks as a company.
We prefer to practice C.A.N.I (Constant And Never-ending Improvement) I am not saying this to win the “Wise and Humble” category, but to share WHO we are. Years ago, with the help of a great friend and business coach, we were asked to come up with our Core Values and Core Focus. I would like to share them with you today.
We have five Core Values:
The first is Safety. “Has a safety first mind-set and promotes a culture of safety.”
No. 2 is Work Ethic. “Initiates initiative, Practices Precision and Attains Autonomy.”
No. 3 is Team Camaraderie. “Building a cohesive team through mutual trust and respect.”
Four is Professionalism. “Aspires to a high standard of self-character and Industry Practices.”
The last is Servants Heart. “Has the desire to serve others. (Each other, Our community and our customers.”
Our Core Focus, loops it back on itself and ties it all together as “Meaningful Relationships.”
While easily rattled off, these basic but foundational values lead and direct our pursuits. The way I like to express this is if you are going to work eighty percent of your week with other people and for other people, make it “Meaningful.” In short, we are building something deeper than transactions. We are building an extended family.
While we appreciate that you may vote for us, we are more interested in honest feedback. Let us know what you see, how you feel and what you experience. Help us continue to raise the bar on ourselves.
As always, thank you for following us and if you have any tree-related questions, need a quote or a consultation, give us a call today, 208-762-5800!
For more information on Grace Tree Service, check out our website at gracetreeservice.com.