Listen to and develop people
Harvey Mackay
The boards of two fiercely competitive companies decided to organize a rowing match to challenge each other's organizational and sporting abilities. The first company was strongly "Theory X" — ruthless, autocratic, zero staff empowerment, etc. The second company was more "Theory Y" — a culture of developing people, devolved responsibility and decision-making.
Race day arrived. The Y company's boat appeared from the boathouse first, with its crew: eight rowers and a helmsman (the cox). Next followed the X company boat and its crew: eight helmsmen and a single rower.
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