Empathy fuels connection
Harvey Mackay
Mike was an IT worker in a bustling office. One day, a frantic employee rushed to Mike's desk, panicking because her computer had frozen just as she was about to finish an important report.
Mike, who was known for his quirky sense of humor and empathetic nature, calmly said, "Ah, the computer's just taking a little nap. Let's gently wake it up." He then proceeded to perform his IT magic, all the while cracking jokes about how computers have a mind of their own and sometimes just need a little TLC.
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