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You’ve got pandemic questions, and we’ve got (some) answers

| April 8, 2020 1:11 AM

He’s a retired Presbyterian minister, an author and an opera singer.

Mike Bullard also is a staunch advocate of all good things in North Idaho.

The Coeur d’Alene resident has assembled a resource guide that at least gets a good start on answering nervous residents’ questions in this time of pandemic.

If you have questions that aren’t addressed here, please email Holly at The Press — hollyp@cdapress.com — and we’ll do our best to add to Mike’s magnificent list.

•••

I. This is Idaho COVID-19 Hotline, 1-888-330-3010 It is open from 8 a.m. to 6 p.m.

This was given to me by Jen Haddad, Program Manager, Family & Community Services, Idaho Department of Health & Welfare, 208-334-5771 office. I got through to her by first calling 211, which is also a source.

II. These are resources coming from both flavors of political sources.

Here are the ones from Kootenai County Democrats:

mailchi.mp/1ea197d91015/a8xfemxdqj-12404373?e=e76f074107

The details listed here are representative only. Go to the specific website content for the specifics.

Internal Revenue Service

• Tax Deadline extended to July 15

• Coronavirus Tax Relief Payments of $1,200 per adult, $500 per child

Small Business Development Center

• Disaster Loan Assistance

• Paycheck Protection Program

• Economic Injury Disaster Loan

• Business Dislocation Assistance

Idaho Health and Welfare

• Medicaid is reducing/removing barriers to the provision and receipt of medical care.

• WIC (Women, Infants and Children) can be used as usual.

• SNAPP (Supplemental Nutrition Assistance Program) is relaxing inventory requirements that grocery stores must normally meet.

Idaho Department of Labor

• Unemployment insurance benefits increased an extra $600 per week for up to four months, and run for 39 weeks.

III. This is from Rep. Russ Fulcher https://iqconnect.lmhostediq.com/iqextranet/view_newsletter.aspx?id=101395&c=ID01RF

Healthcare

• The Idaho Department of Health & Welfare (IDHW) has launched a toll free information line: 888-330-3010, called the “Idaho COVID-19 Hotline” that includes a mix of information: instructions for those experiencing possible symptoms of COVID-19, details on the stay-at-home order, questions regarding “essential” or “non-essential” businesses, information on mental health and suicide prevention services, etc.

Will I need to pay for a Coronavirus test?

• No. Legislation was passed to allow for free testing and doctor’s visit for COVID-19. It is still recommended to try and stay within your network if you seek to receive testing.

• Many health providers have asked that patients who suspect COVID-19 symptoms first call in advance of the visit to prevent overwhelmed clinics and hospitals.

• In Idaho, please refer to your regional district for contact information, clinic location, etc. This information is on my website here.

If I get sick with Coronavirus, will my insurance pay for it?

• While you should check your individual policy, the Centers for Medicare and Medicaid Services (CMS) has created a code for coronavirus treatment, and private insurances are now able to bill for these related services

Are Health Savings Account (HSA) and Flexible Spending Arrangement (FSA) funds eligible to be used on supplies regarding Coronavirus symptoms?

• Yes. You can use your HSA and FSA accounts for over-the-counter drugs to deal with COVID-19.

I am on Medicare or Medicaid, are treatments for Coronavirus covered under Medicare?

• Yes.

What changes have been made for telemedicine?

• Additional funds have been provided for telemedicine, including technology upgrades and funds for rural broadband improvement. Deductibles have also been waived for people receiving care through telemedicine.

• For providers, there is still the requirement that telemedicine patients visits via telemedicine channels be both audio and visual, and that it be synchronous (live) in order to qualify for reimbursement.

• The Trump Administration has allowed out-of-state, licensed physicians to be able to conduct visits with patients and be paid the same as if they were in-state licensed physicians.

• The third coronavirus relief bill provides record funding and liability protections for rural healthcare providers.

• Funds will also be available for small private hospitals and clinics.

Healthcare Providers

When will additional masks, ventilators, and Personal Protective Equipment (PPE) be made available to Idaho hospitals?

• With shortages being reported in Idaho, we are working with Sens. Crapo and Risch, Rep. Mike Simpson, Gov. Little, and private businesses in Idaho to address this serious issue.

• Through legislative action in Washington, D.C., billions of dollars have been designated directly for PPE to increase the supply, in addition to the many private companies ramping up, or sharing costs, of PPE production.

• President Trump announced use of the Defense Production Act for the first time to secure 60,000 test kits and adding language for 500 million N95 masks over the next 18 months.

What resources are available for providers having difficulties obtaining supplies for COVID-19 testing?

• Local health departments in need of testing supplies or other materials should call the Food and Drug Administration (FDA) hotline (1-888-INFO-FDA) which is available 24 hours a day; they can also work with state officials to make requests of Federal Emergency Management Agency (FEMA) and the Office of the Assistant Secretary for Preparedness and Response (ASPR).

What resources are available for providers experiencing a shortage of Personal Protective Equipment (PPE)?

• FEMA is requesting that entities requiring supplies including PPE first seek additional supplies through commercial channels. If supplies are not available, entities should work through their State Emergency Operations Centers (EOCs), as they would in any FEMA response effort. Requests for assistance from local entities must go through the state for fulfillment. Through the state EOCs and FEMA Regional Offices, FEMA is receiving requests for masks, swabs, test site supports, ventilators, and more. Providers, such as hospitals, should contact local and state officials for assistance.

• Additionally if a constituent or health care provider has questions or is experiencing spot shortages of personal protective equipment or other supplies, they should call the FDA’s toll-free line at 1-888-463-6332 (1-888-INFO-FDA), then choose option (*). The line is available 24 hours a day to help address difficulties obtaining supplies. Please note, however, that FDA does not control the production volume or distribution of medical devices.

What resources are available for providers with concerns or questions regarding a drug shortage related to COVID-19?

• Contact the Center for Drug Evaluation and Research (CDER) Division of Drug Information (DDI) at 855-543-3784, 301-796-3400, or druginfo@fda.hhs.gov. Also, FDA’s Drug Shortage web page has information related to current shortages.

IV. The Fig Tree, a publication of Inland NW faith-based and religious groups publishes a directory of resources:

https://www.thefigtree.org/connections-resources.html

https://www.thefigtree.org/connections.html

Questions about student loans:

The Department of Education’s Federal Student Aid customer care line remains open at 800-4-FED-AID. Additionally, questions on which the Department can be helpful should be directed to COVID-19@ed.gov.