BROOKS: Comes through for consumer

I am writing this letter to commend Bill Brooks on the service he provides for our community.

A friend of mine had suggested that I contact Mr. Brooks as I had run out of ideas on how to approach an issue I was having with a local company. They had not been responding to me about my issues and concerns. I had sent them texts and had left them voice messages with no response. In particular, there was one issue that I could not get the company to address for me. I was becoming extremely frustrated.

Upon contacting Bill, he immediately intervened on my behalf. Not only does Bill respond to an issue immediately, but he produces results. I am very impressed! The company has now contacted me and I believe that they will now respond to me in the future within a reasonable time-frame and am confident that the job I hired them for will be completed to my satisfaction.

Thanks again to Bill Brooks!

SIDNEY TURNER

Post Falls