BROOKS: Consumer's best pal

I would like to express my appreciation to the CDA Consumer Guy, Bill Brooks, for resolving an issue I had with a communications company. After weeks of wrangling, I contacted Bill who resolved the matter after one call to the company. Within a few hours of receiving his call, the company informed me my check would be in the mail, which I received within three business days. Thanks again to the Coeur d’Alene Press and the CDA Consumer Guy!

ROSS MAGNUSON

Coeur d’Alene