Ready to fly

A new smartphone application places Northwest MedStar on alert when emergency air transport in the region may be needed.

MedStar Alert, one of the first smartphone applications in the nation developed by a critical care transport provider for EMS providers, was launched on Wednesday as part of EMS Appreciation Week.

A free EMS application, MedStar Alert instantly alerts Northwest MedStar and reduces flight response time should air transport be needed. Launching the helicopter goes through normal emergency request channels.

When at the scene of an event such as a car accident or other medical emergency, EMS providers can use the app to instantly send their GPS coordinates to Northwest MedStar's communication center and determine availability and estimated time of arrival of the nearest helicopter. This alert places the flight crew on standby and decreases response time if air transport is needed.

"Most first responders carry a cell phone at all times," said Howard Johnson III, division chief of Spokane County Fire District No. 4 in Chattaroy, Wash. "This is an innovative way to make that mobile device aid in the care of our customers by helping reduce our 'on scene' time within the 'golden hour.' This is a great app."

The app also allows for ongoing communication with NW MedStar as needed, and includes a camera function for sending EKGs, photos and descriptions of patient injuries.

"EMS providers are first on scene ensuring patients receive immediate care," said Eveline Bisson, director of Northwest MedStar. "MedStar Alert provides an additional communication tool that reduces critical care transport time and allows EMS providers to focus on their patient."

Other features of the application include landing zone information, patient packaging instructions, emergency protocols and other education and reference information.

All public safety providers can utilize MedStar Alert. Registration is required and once authorized, the user receives full activation and functionality of the app. If a message comes into NW MedStar from the field, NW MedStar knows right away who is contacting them.

The application is available on both the Apple and Android markets for both tablet devices and smartphones.