Cut fiber optic line halts service to Time Warner customers
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May 13, 2012 9:00 PM
COEUR d'ALENE - Time Warner Cable suffered a service loss Saturday for a number of customers.
Milinda Martin, spokeswoman for Time Warner Cable, said a fiber optic line was cut around 8:30 a.m. Saturday by a third party.
The cut disrupted phone, Internet and video service for customers in Coeur d'Alene, Post Falls, Hayden, Rathdrum, Moscow and Pullman.
Internet and standard-definition video service was restored by about 4 p.m., Martin said.
The company had not determined how many customers lost service, she said.
As of late Saturday afternoon, all service had been restored, Martin said.