Chamber promoting high-performance workforce training
<p>Pat McGaughey, certified professional facilitator, speaks to a group of business professionals Friday during a workshop hosted by the Coeur d'Alene Chamber of Commerce at the Kroc Center in Coeur d'Alene.</p>
COEUR d'ALENE - An employee performance training program is being offered next month and is being promoted by the Coeur d'Alene Chamber of Commerce, the Kroc Center and ActivatingPeople.com.
The program, "Excellence in the Workplace," is designed to build upon and enhance individual business training platforms, according to the chamber.
The training also focuses on building employee team chemistry.
The seminars will be taught by Patrick McGaughey, a national business speaker and former Coeur d'Alene chamber president.
The cost is $20 per person. Group rates are available for companies with more than 50 employees.
The agenda includes:
• Keys to motivating yourself and your team members
• How to perform at a consistently higher level
• The top three most effective communication skills
• Communicating with email, texting, and communicating without those tools
• Customer negotiations and handling ethical dilemmas
• The five appearances in a professional workplace
• Dealing with, and enjoying, difficult customers
• How to build strong team chemistry with different personalities
• The great five-minute time management class
The training program will be conducted at The Kroc Center theater.
The dates available: 5:30-8:30 p.m. March 1; 8:30-11:30 a.m. March 2; 8:30-11:30 a.m. March 7; 8:30-11:30 a.m. March 8; 8:30-11:30 a.m. March 9; 8:30-11:30 a.m. March 12; 8:30-11:30 a.m. March 13; 8:30-11:30 a.m. March 14; 5:30-8:30 p.m. March 15; 8:30-11:30 a.m. March 16.
Information: Contact Diane at (208) 292-1635, or [email protected]