Friday, May 14, 2021
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Terri Dickerson

See the latest column from Terri Dickerson here!

Updated 1 year, 5 months ago

Consumer Gal: Amazon not living up to customer expectations

A recent customer service experience with Amazon left a Post Falls reader wondering if Amazon is getting too big.

Updated 5 months, 2 weeks ago
Warm up to idea of freezing your credit

The latest tips to avoid scams.

Updated 5 months, 3 weeks ago
Look deeper into health savings accounts

It is that time of the year for not just the holidays but open enrollment

Updated 6 months ago
Consumer gal: Defining a certified pre-owned vehicle

As an alternative to purchasing a new vehicle many

Updated 6 months, 2 weeks ago
Now that’s one expensive cab ride

A Coeur d’Alene reader and his wife went to Santiago, Chili to

Updated 6 months, 3 weeks ago
Beware Microsoft computer messages

A Coeur d’Alene reader called to warn us about a popup screen that came

Updated 7 months ago
Spectrum's number spoofed

Consumer Gal tracks down commercial injustice.

Updated 7 months, 2 weeks ago
Fake Wellness For All calls from Medicare

Fake Wellness For All calls from Medicare I received a call from a Coeur d’Alene reader with a warning that she had received a call from a lady claiming to be from Medicare and peddling a program called Wellness...

Updated 7 months, 3 weeks ago
Consumer Gal: Airlines eliminating some fees

Major airlines are eliminating some change fees

Updated 7 months, 4 weeks ago
Small business owners targeted by marketers

It's not a scam, but good advice

Updated 8 months ago
What to do with unordered merchandise

When you get unordered merchandise, here's what to do.

Updated 8 months, 1 week ago
Watch DirecTV phishing ploy

A Coeur d’Alene reader called to warn us to

Updated 8 months, 2 weeks ago
Tips on how to spot a fake Facebook page

With more people relying

Updated 8 months, 3 weeks ago
Fake customer service sites are popping up online

With many businesses either still shut down or partially shut down due to COVID-19, getting in touch with the customer service department at a company can be challenging. Scammers have figured out a way to capita...

Updated 9 months ago
See if Facebook is using your camera

Facebook is sending messages to customers letting them know that the company has the right to access their phone cameras, apparently in many instances without their knowledge.

Updated 9 months, 1 week ago
Watch out for Amazon bogus charges

After last week’s report to readers about Amazon customers being targeted by scammers, I received a few more calls from local readers this week with communications they have received supposedly from Amazon.